Syllabus Focus

  • Office, assistant staff, office resources, communication and office procedure.
  • Civil service formation, organisation, recruitment, appointment, transfer, promotion, leave, departmental action and retirement.
  • Ministry of Federal Affairs and General Administration.
  • Constitutional bodies.
  • Government budget, accounting and audit system.
  • Public service delivery and public charter.
  • Human rights, good governance and right to information.
  • Management concepts: direction, control, coordination, decision making, motivation and leadership.
  • Human values, civic duties and discipline.

Public management definitions

Office

Standard definition: An office is an organised administrative unit where official information, records, decisions and services are processed.

Simple meaning: सरकारी काम, कागजात, निर्णय र सेवा व्यवस्थित रूपमा हुने स्थान वा इकाइ।

Civil Service

Standard definition: Civil service is the permanent, professional and politically neutral administrative machinery of the state.

Simple meaning: सरकारका नीति र सेवा सञ्चालन गर्ने स्थायी कर्मचारी प्रणाली।

Public Service Delivery

Standard definition: Public service delivery is the process through which government institutions provide services, benefits and regulatory functions to citizens.

Simple meaning: सरकारले नागरिकलाई सेवा, प्रमाणपत्र, सुविधा वा नियमन उपलब्ध गराउने प्रक्रिया।

Good Governance

Standard definition: Good governance is the exercise of authority based on accountability, transparency, participation, rule of law, responsiveness and effectiveness.

Simple meaning: जवाफदेही, पारदर्शी, नियममा आधारित र नागरिकमैत्री शासन।

Right to Information

Standard definition: Right to information is the legal right of citizens to access public information held by government bodies, subject to lawful limitations.

Simple meaning: सरकारी निकायसँग भएको सार्वजनिक सूचना माग्न र पाउन सकिने अधिकार।

Leadership

Standard definition: Leadership is the ability to influence, guide and motivate people toward achieving organisational objectives.

Simple meaning: समूहलाई उद्देश्यतर्फ लैजाने, प्रेरित गर्ने र निर्णयमा सहयोग गर्ने क्षमता।

Public Charter

Standard definition: A public charter is a formal service commitment document that states the services, procedures, time, cost and responsible officials of a public office.

Simple meaning: कार्यालयले दिने सेवा, लाग्ने समय, शुल्क र जिम्मेवार व्यक्ति बताउने सूचना।

Budget

Standard definition: A budget is a financial plan that estimates expected income and expenditure for a specific period.

Simple meaning: कति आम्दानी र कति खर्च गर्ने भन्ने आर्थिक योजना।

Accounting

Standard definition: Accounting is the systematic recording, classifying, summarising and reporting of financial transactions.

Simple meaning: आर्थिक कारोबारलाई नियमपूर्वक लेख्ने र रिपोर्ट गर्ने प्रक्रिया।

Audit

Standard definition: Audit is an independent examination of financial records, systems and compliance to verify correctness and accountability.

Simple meaning: हिसाबकिताब ठीक छ कि छैन भनेर स्वतन्त्र जाँच गर्ने काम।

Coordination

Standard definition: Coordination is the process of harmonising activities, resources and people to achieve common organisational goals.

Simple meaning: विभिन्न काम र व्यक्तिलाई एउटै लक्ष्यतर्फ मिलाएर लैजाने प्रक्रिया।

Motivation

Standard definition: Motivation is the internal or external drive that encourages people to perform tasks and achieve objectives.

Simple meaning: काम गर्न उत्साह र ऊर्जा दिने कारण वा प्रक्रिया।