💻 4.1 IT नीति तथा दिशानिर्देश (IT Policy and Guidelines)
| नीति/ऐन | विवरण | वर्ष |
|---|---|---|
| Electronic Transaction Act (ETA) | इलेक्ट्रोनिक कारोबारको कानूनी आधार — Digital Signature, Cyber Crime | २०६३ |
| National IT Policy | नेपाल सरकारको IT विकास नीति | २०७२ |
| Digital Nepal Framework | Digital transformation — 8 sectors | २०७६ |
| NRB IT Security Guidelines | BFI को IT Security र CBS Standards | २०७९ (updated) |
| NRB Payment System Directives | Digital Payment, QR Code, Mobile Banking नियमन | Ongoing |
| CIRT (Cyber Incident Response Team) | Nepal को Cyber Security निकाय | MoCIT अन्तर्गत |
🖥️ 4.2 Operating System (OS)
परिभाषा: OS भनेको Computer Hardware र Software बीचको मध्यस्थकर्ता — User र Hardware को Interface।
| OS प्रकार | उदाहरण | बैंकिङमा प्रयोग |
|---|---|---|
| Windows Server | Windows Server 2019/2022 | Branch Server, Domain Controller |
| Linux/Unix | Red Hat, CentOS, Ubuntu | CBS Core Servers (Security + Stability) |
| Android/iOS | Mobile OS | Mobile Banking App |
| Real-time OS (RTOS) | Embedded Systems | ATM Controller |
OS Functions: Process Management | Memory Management | File System | I/O Management | Security | Networking
🗄️ 4.3 Database Management System (DBMS)
परिभाषा: DBMS भनेको Data लाई organized तरिकाले store, retrieve र manage गर्ने software system।
| अवधारणा | विवरण |
|---|---|
| RDBMS | Relational DBMS — Tables, SQL; Oracle, MySQL, PostgreSQL |
| SQL | Structured Query Language — SELECT, INSERT, UPDATE, DELETE, CREATE |
| ACID Properties | Atomicity, Consistency, Isolation, Durability — Transaction integrity |
| Normalization | Data redundancy कम गर्न — 1NF, 2NF, 3NF |
| Primary Key | Unique identifier for each record (Account Number, Customer ID) |
| Foreign Key | Table बीचको relationship (Account → Customer) |
| Backup & Recovery | NRB: BFI ले Daily Backup + Offsite Storage अनिवार्य |
💡 बैंकिङमा DBMS: CBS को Core Database Oracle/PostgreSQL मा। Customer KYC, Account Transactions, Loan Data सबै RDBMS मा। ACID properties नभएको DBMS banking मा चल्दैन।
🌐 4.4 Internet र Network
| अवधारणा | विवरण |
|---|---|
| OSI Model | 7 Layers: Physical, Data Link, Network, Transport, Session, Presentation, Application |
| TCP/IP | 4 Layers: Network Access, Internet, Transport, Application — Internet को आधार |
| IP Address | IPv4 (32-bit, 192.168.x.x) | IPv6 (128-bit) — Network Identity |
| SSL/TLS | Secure Socket Layer / Transport Layer Security — Internet Banking को Security आधार |
| VPN | Virtual Private Network — Encrypted connection; Bank Branch connectivity |
| MPLS | Multi-Protocol Label Switching — Bank Branch Leased Line Network |
| Firewall | Network traffic filter — Banking IT Security |
| HTTPS | HTTP + SSL — Internet Banking URL must be HTTPS |
🔒 4.5 NRB IT Policy र Cyber Security ★
NRB ले BFI हरूलाई निम्न IT Security Guidelines अनिवार्य गरेको छ:
| विषय | NRB Requirement |
|---|---|
| IT Security Policy | Board Approved IT Security Policy अनिवार्य |
| BCP/DRP | Business Continuity Plan + Disaster Recovery Plan — NRB ले inspect गर्छ |
| DR Site | Primary Site बाट ≥50 km टाढा Disaster Recovery Site |
| CBS Certification | NRB बाट CBS (Core Banking Solution) Approval अनिवार्य |
| Penetration Testing | वार्षिक IT Security Audit + Pen Testing |
| Incident Reporting | Cyber Incident भएको २४ घण्टाभित्र NRB लाई सूचित गर्नुपर्छ |
| 2FA/MFA | Internet/Mobile Banking मा Two-Factor Authentication अनिवार्य |
| Data Localization | Customer Data Nepal भित्रै Store गर्नुपर्छ |
⚠️ Cyber Threats: Phishing, Ransomware, DDoS, Social Engineering — NRB ले BFI लाई Cyber Awareness Programme गर्न भनेको छ। Electronic Transaction Act 2063 अन्तर्गत Cyber Crime को सजाय।
| Payment System | NRB Oversight |
|---|---|
| RTGS (Real Time Gross Settlement) | NRB ले operate — ठूलो amount interbank settlement |
| CDS (Cheque Clearing) | NRB supervised — NCHL मार्फत |
| NCHL (Nepal Clearing House) | Interbank ACH/EFT/ConnectIPS |
| FonePay | Mobile Payment QR — NEPALPAY |
| eSewa/Khalti | PSO (Payment Service Operator) — NRB licensed |
✍️ ५ अंक — “NRB ले बैंकहरूको IT सुरक्षामा कस्ता निर्देशन दिएको छ?”
- Board Approved IT Security Policy + CISO नियुक्ति अनिवार्य
- DR Site स्थापना — BCP/DRP तयार र वार्षिक Test
- CBS को NRB Certification + वार्षिक Penetration Testing
- Internet/Mobile Banking मा 2FA अनिवार्य; HTTPS only
- Cyber Incident Report 24 hrs भित्र NRB लाई; Customer Data Nepal भित्र
✍️ १० अंक — “Core Banking System (CBS) भनेको के हो? बैंकिङमा यसको महत्त्व वर्णन गर्नुस्”
- परिभाषा: CBS = बैंकका सम्पूर्ण शाखाहरूलाई Centralized Database मार्फत Real-time एकीकृत गर्ने Banking Software
- Architecture: Central Server + MPLS/VPN Branch Network + Multiple Front-end Channels
- नेपालमा: Temenos T24, Finacle, Pumori CBS — NRB Approved
- सुविधाहरू: Any Branch Banking, 24×7 Service, ABBS, Mobile/Internet Banking Integration
- DBMS: Oracle/PostgreSQL — ACID Transactions, Daily Backup
- Channel Integration: RTGS, SWIFT, ATM, POS, Mobile Banking, Internet Banking
- Security: Role-based Access, Audit Trail, Encryption, 2FA
- NRB Requirement: CBS बिना BFI License मिल्दैन; NRB CBS Certification अनिवार्य
- Digital Banking: CBS नै बैंकको Digital Transformation को आधार
- निष्कर्ष: CBS ले Customer Experience सुधार्छ, Operational Risk घटाउँछ र NRB Reporting Automated हुन्छ
🔑 IT Acronyms:
CBS = Core Banking Solution | RTGS = Real Time Gross Settlement
NCHL = Nepal Clearing House Ltd | BCP = Business Continuity Plan
DRP = Disaster Recovery Plan | ACID = Atomicity Consistency Isolation Durability
ETA = Electronic Transaction Act 2063 | 2FA = Two Factor Authentication
CISO = Chief Information Security Officer | PSO = Payment Service Operator
CBS = Core Banking Solution | RTGS = Real Time Gross Settlement
NCHL = Nepal Clearing House Ltd | BCP = Business Continuity Plan
DRP = Disaster Recovery Plan | ACID = Atomicity Consistency Isolation Durability
ETA = Electronic Transaction Act 2063 | 2FA = Two Factor Authentication
CISO = Chief Information Security Officer | PSO = Payment Service Operator
💡 सम्भावित प्रश्न: “CBS को महत्त्व” | “NRB IT Security Guidelines” | “DBMS को ACID Properties” | “BCP/DRP भनेको के हो?” | “Digital Banking मा NRB को भूमिका” | “Electronic Transaction Act”